Personalize Care Like Never Before

AI-Powered Patient Centered Experiences

For the practice that wants toā€¦

|

Manage Their Online Reputation

|

Improve Patient Satisfaction

|

Boost Patient Retention & Reduce Churn

|

Reduce Administrative Burden & Burnout

|

Improve Billing Processes & Price Transparency

|

Enhance Health Equity

|

Succeed on Value-Based Care

| Manage Their Online Reputation | Improve Patient Satisfaction | Boost Patient Retention & Reduce Churn | Reduce Administrative Burden & Burnout | Improve Billing Processes & Price Transparency | Enhance Health Equity | Succeed on Value-Based Care

Letā€™s Use AI to Make Healthcare Human Again

Improving the Patient Experience

Letā€™s face it: Modern patient experiences can use some work. In our current system, patients feel like just another number, as providers are rushed to deliver care and clinic staff are overwhelmed with administrative tasks. Making matters worse, existing patient experience tools employ a one-size fits all approach and are clunky for staff to use effectively. All of this contributes to patient dissatisfaction, reduces retention, exacerbates health disparities, and worsens outcomes.

Source: AHRQ


We Donā€™t Have to Settle for Less

Leveraging generative AI and evidence-based techniques like motivational interviewing, shared-decision making, health equity frameworks, and industry-accepted patient satisfaction surveys, we can personalize the patient experience like never before.

With Theodore Health, you can:

  1. Streamline and personalize patient intake

  2. Improve patient satisfaction and equity with AI-powered personalized communication

  3. Save staff time by automating repetitive tasks

  4. Boost retention, revenue, and online reviews

  5. Engage patients for follow-up post-visit


Evidence-Based

Theodore Healthā€™s evidence-based approach draws from research conducted by the Agency for Healthcare Research Quality and Centers for Medicare and Medicaid Services among others. We aim to hyper-personalize the patient experience and update care processes for the age of artificial intelligence.

How it Works

Patients receive an appointment confirmation text and fill out an intake survey detailing their preferences. Responses are summarized and enriched by AI.

1. Pre-visit

2. During the visit

Engagement recommendations are delivered to each member of the practice via web portal or EMR integration. Staff members receive a summary of patient priorities and are given key phrases that suit the patientā€™s desired communication preferences.

Patients receive a feedback survey and a link to leave a review online. They are also given the opportunity to schedule follow-ups. Their preferences are logged and their profile is updated, ensuring that their next visit improves upon their previous experience. Staff receives analytics and actionable insights for continuous improvement.

3. After the visit


Frequently Asked Questions

  • Getting started can happen in under a week!

  • No. Our standalone web app ensures that no integration is necessary before using Theodore Health.

  • Yes. Theodore Health integrates into EMRs via interoperable APIs.

  • Pricing depends on the size of your clinic and needs. Contact sales to learn more!

  • Yes. Theodore Health follows all healthcare privacy and cybersecurity regulations.

Now Serving

Primary Care

It all starts with primary care. Build lifelong patient relationships and improve patient satisfaction through hyper-personalized engagement.

Pediatrics

Personalize care and communication for parents and children. Patient satisfaction retains families and helps boost health outcomes

Specialty Clinics

Attract new patients with online reputation management. Improve frequent patient interactions and develop loyalty.

Behavioral Health

Personalize tone to accommodate patient preferences. Boost how patients perceive empathetic communication from your practice.

Urgent Care

Boost patient loyalty and reduce churn. Attract new patients via online reputation management.

And moreā€¦

Whether you are an OB/GYN, inpatient facility, digital health provider, or dental practice, Theodore Health can improve your operations.

The Right Teams & Tools

Theodore Health is founded by healthcare technology veterans and is focused on making the healthcare system more patient centered. Join us on this mission to improve the healthcare experience for all!